Services We Provide

Training

• ADA
• Customer Service
• Diversity
• Train-the-Trainer

Organizational Development and Planning

• ADA Compliance Assessment
• ADA Paratransit Analysis and Demand Management
• Diversity Management
• Needs Assessment and Analysis
• Strategic Planning

Customer and Employee Satisfaction Measurement

• Customer Surveys
• On-Board, Bus Stop and Station Surveys
• Mystery Rider Programs
• Employee Surveys

Research

• Research Design
• Survey Research
• Focus Groups
• Case Studies
• Policy Analysis

Video and Training Media

• Script Writing
• Concept Development
• Custom Video Shooting, Editing and Production
• Post Production

Who We Are | Services We Provide | Our Clients | Contact Us | Home
Training | Organizational Development & Planning
Customers & Employee Satisfaction Measurement | Research | Video & Training Media